Terms of service

Last Updated: 31/03/2024

By accessing or purchasing from this website, you agree to be bound by the following Terms of Service.

1. Products & Pricing

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

Prices are subject to change without prior notice. We make every effort to display product details and colors accurately, but we cannot guarantee exact representation across all devices.

2. Order Accuracy & Billing Information

You agree to provide accurate, complete, and current information for all purchases.

We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or suspicious behavior is detected.

3. Limitation of Liability

NØCAP shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

4. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of those updates.

NØCAP — RETURN & REFUND POLICY

Last Updated: 31/03/2024

We strive to deliver quality products. If you encounter an issue, please review the policy below.

1. Eligibility for Returns

Returns or exchanges are accepted only if:

  • The product received is damaged
  • The wrong product was delivered

We do not accept returns for change of mind.

2. Reporting an Issue

All issues must be reported within 48 hours of delivery via email at:
nocap.own2@gmail.com

3. Proof Requirement

A clear unboxing video is strongly recommended for claims related to damage or incorrect items. Claims without sufficient proof may not be approved.

4. Product Condition

Items must be unused, unwashed, and returned with original packaging.

5. Refund Process

Once approved, refunds will be processed to the original payment method within 5–7 business days.

NØCAP — SHIPPING POLICY

Last Updated: 31/03/2024

1. Order Processing

Orders are processed within 1–2 business days after confirmation.

2. Delivery Timeline

Delivery typically takes 5–7 business days across India, depending on location.

3. Tracking

Tracking details will be shared via SMS or email once the order is dispatched.

4. Delays

Delays may occur due to logistics issues or unforeseen circumstances. NØCAP is not liable for delays caused by third-party courier partners.

NØCAP — PRIVACY POLICY

Last Updated: 31/03/2024

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We collect basic details required to fulfill your order, including:

  • Name
  • Contact number
  • Shipping address

2. Payment Security

All payments are processed through secure third-party gateways such as Shopify. We do not store or access your payment details.

3. Use of Information

Your information is used only for:

  • Order processing
  • Delivery
  • Customer support

4. Marketing Communication

You will only receive promotional messages if you opt in. You may unsubscribe at any time.

5. Data Protection

We implement standard security measures to safeguard your information.